Lucky55's Terms & Conditions — Plain and simple, fully transparent

These Terms and Conditions ("Terms") apply to the use of the Lucky55 platform and all its services. Lucky55 is an online betting and casino platform operating under an international gaming licence.

The following are definitions of key terms used throughout these Terms & Conditions:

• "Platform" — The lucky55 website (lucky55.plus) and all associated services.
• "Member" — A person who holds a registered account with lucky55.
• "Balance" — The total funds in your account, including both real money and bonus amounts.
• "Bet" — any bet placed on Sports Betting or casino games.
• "Wagering" — The required wagering amount that must be met before a bonus can be withdrawn.

Lucky55 reserves the right to update these Terms & Conditions at any time. Any changes will be notified via the platform. Continued use of the platform after such changes constitutes acceptance of the updated terms.

When creating an account on Lucky55, you must provide accurate and complete information. Providing false details may result in your account being terminated at any time.

Account Registration Terms:

• You must be at least 18 years of age.
• You must provide your real name, mobile number, and date of birth.
• Your account password must be kept confidential and must not be shared with anyone.
• Betting on behalf of another person or in someone else's name is not permitted.
• To update your account details, please contact our support team.

Members are fully responsible for the security of their own account. If you suspect your account has been hacked or accessed without authorization, contact lucky55 support immediately.

Lucky55 conducts KYC (Know Your Customer) verification in accordance with international gaming regulations. Lucky55 may request identity documents in the following circumstances:

• At the time of first withdrawal
• For withdrawals above a certain amount,
• If suspicious activity is detected on the account
• Bonus Usage

Withdrawals may be placed on hold until verification is complete. All information provided to lucky55 is stored with the strictest confidentiality.

Deposits and withdrawals on lucky55 are available via Mobile Pay, Nagad, and Rocket. Full details of all payment-related terms are provided below.

Important Payment Terms:

• Deposits must be made from your own mobile banking number only. Transactions from another person's number will not be accepted.
• Withdrawals will only be processed to the same mobile banking number used for the original deposit.
• Funds deposited at lucky55 must first be used for betting/gaming and cannot be withdrawn immediately after deposit without any wagering activity.
• If money laundering or fraud is suspected, the transaction may be cancelled and the account placed under investigation.
• If an incorrect deposit occurs due to a technical error, Lucky55 reserves the right to reverse that amount.

Lucky55 offers a range of bonuses and promotions, each subject to its own specific terms and conditions.

General bonus terms:

• You must be logged in to your lucky55 account to claim any bonus.
• The wagering multiplier may vary for each bonus (typically ×10 to ×30).
• If wagering requirements are not completed before the bonus expires, the bonus will be forfeited.
• Any winnings from bonuses must meet the wagering requirements before a withdrawal can be processed.
• If bonus abuse is detected — such as multiple accounts or strategic betting — the bonus and any associated winnings will be voided.

Welcome Bonus special conditions: The welcome bonus is available to new members only and can be claimed once on the first deposit. Existing members who attempt to claim the welcome bonus by opening a new account will have all associated accounts closed.

The following rules must be followed when betting at lucky55:

• Once a bet is placed, it cannot be changed or cancelled (unless the Cash Out option applies).
• In-play betting rules apply once a match has started, and odds are subject to rapid change.
• Lucky55 reserves the right to void any bets accepted at incorrect odds due to a technical error.
• Coordinated betting from multiple accounts on the same event is strictly prohibited.
• Lucky55 reserves the right to set a maximum stake amount on any bet.
• If evidence of match-fixing or betting based on insider information is found, the account will be terminated and legal action may be taken.

For casino games, each game's own rules apply. In Live Casino, the dealer's decision is final and verifiable through Lucky55's technical logs.

Lucky55 is firmly committed to responsible gaming. Betting should be a form of entertainment, not a way to address financial difficulties.

Responsible Gaming tools available on Lucky55:

• Daily / Weekly / Monthly Deposit Limit Settings
• Self-Exclusion (from 1 day up to permanent)
• Cooling-Off Period
• Betting history & spending analysis
• 24/7 Confidential Support in Bangla

Lucky55 is committed to protecting minors from betting. The use of parental control software is strongly recommended. To learn more about Responsible Gaming, This page here.

The following activities are strictly prohibited on Lucky55 and will result in immediate account termination:

• Creating multiple accounts or claiming bonuses under different identities.
• Fraud, hacking, or exploiting technical vulnerabilities.
• Money laundering or transacting funds from illegal sources.
• Attempting to interfere with or modify lucky55's software or systems.
• Assisting minors in accessing or using lucky55.
• Operating an account under a false or another person's identity.
• Betting using bots or automated software.
• Participating in syndicate betting strategies.

If you are found to have engaged in any of the prohibited activities above, all balances will be forfeited and legal action may be taken if necessary.

Lucky55 reserves the right to suspend or terminate any account without prior notice for any of the following reasons:

• Violation of the rules and terms & conditions.
• Providing false information during the KYC verification process.
• Accounts that have been inactive for an extended period (12 months or more).
• At the member's request (self-exclusion).
• Where required by law or regulation.

Any valid balance remaining at the time of account closure will be refunded, subject to KYC verification. However, if the account is closed due to a rule violation, the balance may be forfeited.

Members who wish to close their own account at any time can contact our support team to do so. Self-exclusion requests are typically processed within 24 hours.

Lucky55 is not liable for the following:

• If a bet is missed due to an internet connection issue or device malfunction.
• Technical issues arising from third-party software (game providers).
• Losses resulting from unauthorized third-party access to your account.
• For financial losses from betting — betting is inherently risky and Lucky55 does not guarantee winnings.

Lucky55 is committed to providing maximum assistance in the event of issues caused by technical errors on the platform. However, any compensation claims will be limited to the verified amount.

Lucky55 reserves the right to modify these Terms & Conditions, in part or in full, at any time. In the event of changes:

• A notice will be posted on the platform's main page.
• You will be notified via your registered email or SMS.
• The date of any changes will be updated on this page.

Continued use of Lucky55 after any changes have taken effect will be considered acceptance of the updated terms. If you do not agree to the new terms, please contact support to close your account.

If you have any questions or disputes regarding the Terms & Conditions, please reach out to lucky55 through the following channels:

• Live Chat — 24/7 support available in Bangla.
• Email: support@lucky55.plus — responses are typically sent within 24 hours.

Dispute resolution process:

1. Start by submitting a written complaint to lucky55 support.
2. Lucky55 will respond within 7 business days.
3. If unresolved, you have the option to seek impartial arbitration through the licensing authority.

These Terms & Conditions are governed in accordance with international gaming regulations and the guidelines of lucky55's licensing authority.